ESPINELI, Jeffrey D.

ESPINELI, Jeffrey D.

Customer Experience and Process Improvement advocate with 10 solid years of Customer Experience for various industries such as Telecommunications, Manufacturing, Media & Broadcast, and Insurance with experience in Customer Journey Mapping and Solutions Management for new products, channels, and digital products.

Updates

Academic Qualifications

Research Highlights

Research Interests

Academic Qualifications

Degrees

  • Master of Science in Industrial Engineering (Ongoing), University of the Philippines – Diliman, Quezon City, Philippines
  • Bachelor of Science in Industrial Engineering, University of Santo Tomas – Manila, Philippines,  2010

Research Highlights

    

Research Interests

  • Human Factors and Ergonomics

Courses Handled

Major Recognitions

Professional Activities

Courses Handled

  • Sustainability Engineering and Management

Major Recognitions

  

Professional Activities

  

Selected Publications

Selected Publications

  

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