UST passes ISO 9001:2015 audit anew

The University of Santo Tomas successfully passed its latest surveillance audit from TÜV-SÜD PSB Philippines, Inc. held on July 8, 2020. Conducted remotely this year, the audit qualifies UST to maintain its certification for the “Design, Development, and Provision of Secondary and Higher Education.” 

The TÜV-SÜD team was composed of Michael Nelson Soriano (Lead Auditor), Xavier Lance Dy, and Michelle Geli, who conducted the audit based on the following objectives: 1)  ensure that the management system implemented by UST conforms with the audit criteria; 2) evaluate compliance with applicable statutory, regulatory, and contractual requirements; and 3) evaluate effectiveness of the management system to meet specified objectives of the client organization.

The audit process included a review of the University’s quality management practices, validated by the conduct of interviews and panel discussions with officials and quality management representatives, as well as the review of pertinent documents as evidence of delivered services and established systems. 

This year’s auditees included the top management, led by the Rector, the Very Rev. Fr. Richard G. Ang, O.P., PhD.; academic units, as represented by the Faculty of Pharmacy, College of Commerce and Business Administration, Graduate School, and Faculty of Medicine and Surgery; and administrative units, such as the Office of Public Affairs, Human Resource Department, Health Service, and Office of the Internal Auditor. 

The Office of Planning and Quality Management oversees the internal audit processes of the University and facilitates initiatives for the annual external audit.

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