Office of Planning and Quality Management
Office of Planning and Quality Management
The Office of Planning and Quality Management (OPQM) assists the Office of the Rector in the development and deployment of the strategic plan of the University. It reviews the alignment of the operational plans of academic and administrative units with the University’s strategic directional areas and examines performance in key result areas and key performance indicators for both planning and quality management purposes.
OPQM monitors the implementation of quality policies and objectives that ensure the maturity and sustainability of the University’s Quality Management System (QMS) across the operations of academic and administrative units. It promotes the adoption of the PDCA/PDSA cycle for continuous quality improvement of University systems and processes, consistent with the ASEAN University Network-Quality Assurance framework. It oversees the conduct of the student satisfaction survey, risk management training, root cause analysis training, and other related QA mechanisms, as well as of the internal/verification/surveillance audits to maintain regular compliance with the ISO 9001:2015 Standard.
Services offered
Administrators and Staff
Prof. Clarita D. Carillo, PhD,
Assistant to the Rector for Planning and Quality Management
Assoc. Prof. Ma. Fylene U. Gardiner, MSc,
Executive Assistant for Planning and Quality Management
Ms. Mechelle Faronilo
Office Clerk
Mr. Eugene Maruquin
Quality Management Auditor
Mr. Jeremy Navarro
Office Clerk
Contact Information
Office Address
Telephone Numbers
Online
Office Address
-
1/F Main Building
University of Santo Tomas
España Boulevard, Sampaloc,
Manila 1008, Philippines
Telephone Numbers
- +63-2-8406-1611 local 8413 / 8506