Bachelor of Science in Tourism Management, major in Travel Operation and Service Management (4 years)

Bachelor of Science in Tourism Management, major in Travel Operation and Service Management (4 years)

Description

BACHELOR OF SCIENCE IN TOURISM MANAGEMENT is a four-year degree program related to the fields of hospitality and tourism education. It provides students the opportunity to become directly involved in managing and planning the world’s biggest people industry – tourism.  This concentrates on courses such as history, travel, language, and other cultural aspects. It provides exposure and training of becoming experts in management of the travel, tour, and hospitality industry and will lead students to a journey toward a senior role in the exciting, diverse, and growing industry.

The BS Tourism Management program has two areas of specialization: (1) Major in Travel Operations and Service Management, and (2) Major in Recreation and Leisure Management.

The BACHELOR OF SCIENCE IN TOURISM MANAGEMENT Major in Travel Operations and Service Management program covers the study of various components focusing on the management, operations, and service delivery relevant to the travel and tourism industry. It encompasses technical, practical, and professional learning and application of skills with respect to specific areas such as travel agency management, tour arranging and planning, travel industry operations and procedures, tourism marketing and promotion strategies, travel counseling, travel industry law, international and domestic operations, and travel and tourism policy.

Identity​

Becoming Part of the Program

Identity​

The University of Santo Tomas, in pursuit of truth, guided by reason and illumined by faith, dedicates herself to the generation, advancement, and transmission of knowledge to form competent and compassionate professionals committed to the service of the Church, the nation, and the global community.

I am a Thomasian. I carry the SEAL of Thomasian education. I am a Servant leader, an Effective communicator and collaborator, an Analytical and creative thinker, and a Lifelong learner. With Christ at the center of my formation as a Thomasian, I am expected to demonstrate the following Thomasian Graduate Attributes (ThoGAs): 

SERVANT LEADER 

  • Show leadership abilities to promote advocacies for life, freedom, justice, and solidarity in the service of the family, the local and global communities, the Church, and the environment. 
  • Implement relevant projects and activities that speak of Christian compassion to the poor and the marginalized in order to raise their quality of life. 
  • Show respect for the human person, regardless of race, religion, age, and gender. 

EFFECTIVE COMMUNICATOR AND COLLABORATOR 

  • Express myself clearly, correctly, and confidently in various environments, contexts, and technologies of human interaction.
  • Work productively with individuals or groups from diverse cultures and demographics. 
  • Show profound respect for individual differences and/or uniqueness as members of God’s creation. 

ANALYTICAL AND CREATIVE THINKER 

  • Show judiciousness and resourcefulness in making personal and professional decisions. 
  • Engage in research undertakings that respond to societal issues. 
  • Express personal and professional insights through an ethical and evidence-based approach. 

LIFELONG LEARNER 

  • Engage in reflective practice to ensure disciplinal relevance and professional development. 
  • Exhibit preparedness and interest for continuous upgrading of competencies required by the profession or area of specialization. 
  • Manifest fidelity to the teachings of Christ, mediated by the Catholic Church, in the continuous deepening of faith and spirituality in dealing with new life situations and challenges. 

PEO1. Exhibit Christian leadership by promoting life advocacies through project implementation for social and economic transformation 

PEO2. Practice effective interpersonal and communication skills through collaboration, use of information technology, and respect for cultural heritage and diversity 

PEO3. Assess industry-academe trends and issues to generate research and business undertakings in tourism and hospitality through the basis of specific standards and criteria within personal, professional, societal, and ethical contexts 

PEO4. Employ a solid understanding and the need for continuous upgrading of the managerial and operational competencies of tourism and hospitality through reflective practice consistent with the global standards and Christian values 

Upon successful completion of the program, graduates should be able to:

PO1. perform leadership skills in various areas of tourism through advocacy programs that aim to improve the quality of life of both local and global communities;

PO2. engage in meaningful collaboration, communication, and processing of information through technology to effectively perform assigned tasks in a diverse cultural environment;

PO3. apply analytical and quantitative skills to formulate business decisions producing quality research and business outputs that respond to tourism and hospitality issues and trends compliant with the laws of the society; and

PO4. demonstrate the ability to perform basic supervisory job functions, as well as entrepreneurial competencies, manifesting Christian values, in the tour, travel, leisure and recreation, and hotel and restaurant careers.

In addition, graduates of BS in Tourism Management Major in Travel and Operations Management should be able to create concrete plans for the different stakeholders through service learning, manifesting global innovations in varied forms of communication and collaboration (PO5-TOSM). 

Becoming Part of the Program

Application Period: July to December of each year

Application Website

Release of Results: January 28 of the following year

Go to THIS PAGE and look for the “College of Tourism and Hospitality Management” tab for the tuition fees.

Welcome Message for Freshmen A.Y. 2020-2021

Mabuhay and congratulations!

Welcome to the College of Tourism and Hospitality Management of the Pontifical and Royal University of Santo Tomas.

It’s our aim to educate and form you as a competent, committed, and compassion, Thomasian major in Tourism and Hospitality Management for the service of the Church and the society.

Thank you and mabuhay!

Sincerely, Fr. Macky

Rev. Fr. Roland Mactal, O.P., PhL
Regent

Peace!

Welcome to the UST-College of Tourism and Hospitality Management. Congratulations for making it to the premiere Hospitality School in the country. With your confirmation of enrollment, you are about to signify your willingness to experience Thomasian Hospitality Education.

We are inspired to transform you into competent, compassionate, and committed professionals who will make a positive difference in the world.

See you soon, CTHM freshies! Mabuhay kayo!

Sincerely, Gezzez

Assoc. Prof. Gezzez Giezi G. Granado, DCL
Dean

Congratulations and welcome to the College of Tourism and Hospitality Management. I am confident that the year ahead will be full of opportunities to explore your potentials and develop your competencies with the dynamic and innovative courses and promising major programs. We are your partners in your quest to reach your academic and personal goals to be the next bearers of major key positions in the different sectors of the tourism industry. I look forward to seeing you in the days to come, and I thank you for being a member of the Thomasian community. You are the future of tourism, and it is about time to be part of this dynamic, colorful, and fun industry!

Asst. Prof. Jane G. Devanadera, CHE
Department Chair

Career Opportunities

Graduates of BS in Tourism Management, Major in Travel Operations and Service Management may be a/an:

Area Supervisor

Ground Handling Personnel

Training Staff

Area Manager

Group Coordinator

Ticketing Manager

Administrative Assistant

File Clerk 

Tourism Center Director

Airline Purser

Flight Attendant

Tour Guide

Airline Manager

Information Specialist

Tour Planner

Communications Specialist

Media Specialist

Travel Promotions Staff

Country Manager

Media Coordinator

Travel Representative

Customer Service Representative

Media Liaison

Travel Editor

Customer Service Quality Director

Manager of Travel Literature

Travel Photographer 

Chief of News and Information

Operations Employee

Travel Writer

Director for Customer Care

Package Tour Coordinator

Travel Counselor (Domestic / International)

Economic Development Specialist

Product Development Manager

Research Analyst

Reservation Agents

Public Information Officer

Research Director

Reservations Manager

Public Relations Officer

Reservationist

Since the program includes business-related courses, a BS in Tourism Management graduate may also be a/an: 

Sales Representative

Commercial Account Specialist

Trainee Group Consultant

Marketing Analyst

Administrative Assistant

Sales and Marketing Manager

Customer Analyst

Advertising Specialist

Management Personnel
(4 functional areas-HR, Marketing, Operations, Finance plus IT)

Financial Analyst

Marketing Coordinator

Senior Manager of Strategy and Marketing

Merchandising Analyst

Advertising Manager

Program Curriculum (New)

Effectivity: A.Y. 2018-2019

First Term
Abbreviation
Description
Lec. Hrs.
Lab. Hrs.
Units
Pre-Requisites
FIL 1
Filipino 1
3
0
3
 
NSTP 1
NSTP 1
0
0
3
 
PE 1
PATH-PE 1
2
0
2
 
PURPCOM
Purposive Communication
3
0
3
 
READ_PH
Readings in Philippine History
3
0
3
 
THM 5202
Macro Perspective of Tourism and Hospitality
3
0
3
 
THM 5303
Risk Management as Applied to Safety, Security, and Sanitation
3
0
3
 
THY 1
Christian Vision of the Human Person
3
0
3
 
TOTAL
 
20
0
23
 

Second Term
Abbreviation
Description
Lec. Hrs.
Lab. Hrs.
Units
Pre-Requisites
FIL 2
Filipino 2
3
0
3
 
NSTP 2
NSTP 2
0
0
3
 
PE 2
PATH-PE 2
2
0
2
 
THM 5201
Foreign Language 1
3
0
3
 
THM 5205
Quality Service Management in Tourism and Hospitality
3
0
3
 
THM 5206
Philippine Culture and Tourism Geography
3
0
3
 
THY 2
Christian Vision of Marriage and Family
3
0
3
 
UND_SELF
Understanding the Self
3
0
3
 
TOTAL
 
20
0
23
 

First Term
Abbreviation
Description
Lec. Hrs.
Lab. Hrs.
Units
Pre-Requisites
ELE 1
Professional Elective 1
3
0
3
 
LIT 1
Literature 1
3
0
3
 
MATH_MW
Mathematics in the Modern World
3
0
3
 
PE 3
PATH-PE 2
2
0
2
 
THM 5204
Foreign Language 2
3
0
3
 
THM 52013
Global Culture and Tourism Geography
3
0
3
 
THY 3
Christian Vision of the Church in Society
3
0
3
 
TOSM 5261
Customer Service in the Travel and Tourism Industry
3
0
3
 
TOTAL
 
23
0
23
 

Second Term
Abbreviation
Description
Lec. Hrs.
Lab. Hrs.
Units
Pre-Requisites
ELE 2
Professional Elective 2
3
0
3
 
ETHICS
Ethics
3
0
3
 
PE 4
PATH-PE 4
2
0
2
 
SCITECHS
Science, Technology, and Society
3
0
3
 
THM 52014
Transportation Management
3
0
3
 
THM 52015
Tour and Travel Management
3
0
3
 
THY 4
Living the Christian Vision in the Contemporary World
3
0
3
 
TOSM 5262
Tour Package Design
3
0
3
 
TOTAL
 
23
0
23
 

First Term
Abbreviation
Description
Lec. Hrs.
Lab. Hrs.
Units
Pre-Requisites
CONTEM_W
The Contemporary World
3
0
3
 
ELE 3
Professional Elective 3
3
0
3
 
GE ELEC I
Elective I
3
0
3
 
THM 5207
Micro Perspective of Tourism and Hospitality
3
0
3
 
THM 52016
Tourism Policy Planning and Development
3
0
3
 
THM 52017
Applied Bus Tools and Technologies (GDS) with Laboratory (TPC)
1
6
3
 
THM 52029
Operations Management in the Tourism and Hospitality Industry
3
0
3
 
TOSM 5263
Travel Agency Management and Operations
3
0
3
 
TOTAL
 
22
6
24
 

Second Term
Abbreviation
Description
Lec. Hrs.
Lab. Hrs.
Units
Pre-Requisites
ELE 4
Professional Elective 4
3
0
3
 
THM 5208
Multicultural Diversity in the Workplace for the Tourism Professional
3
0
3
 
THM 5209
Tourism and Hospitality Marketing
3
0
3
 
THM 52010
Entrepreneurship in Tourism and Hospitality
3
0
3
 
THM 52018
Sustainable Tourism
3
0
3
 
THM 52019
Introduction to Meetings, Incentives, Conferences, and Events Management
3
0
3
 
THM 52028
Strategic Management in Tourism and Hospitality
3
0
3
 
TOSM 5264
Airline Operations and Service Management
3
0
3
 
TOTAL
 
24
0
24
 

First Term
Abbreviation
Description
Lec. Hrs.
Lab. Hrs.
Units
Pre-Requisites
ART_APP
Art Appreciation
3
0
3
 
ELE 5
Professional Elective 5
3
0
3
 
LIWORIZ
Life and Works of Rizal
3
0
3
 
THM 52011
Legal Aspects in Tourism and Hospitality
3
0
3
 
THM 52012
Professional Development and Applied Ethics
3
0
3
 
THM 52020
Personality and Social Image Development for Hospitality and 
Tourism Professionals
3
0
3
 
THM 52021
Research in Tourism
3
0
3
 
TOSM 5265
Destination Management and Marketing
3
0
3
 
TOTAL
 
24
0
24
 

Second Term
Abbreviation
Description
Lec. Hrs.
Lab. Hrs.
Units
Pre-Requisites
THM 52034
Practicum
0
18
6
 

Student Life

The Tourism Management Department regularly offers immersion programs for the students to see and gain first-hand knowledge of how the industry works. From hotels, cruise lines, and community immersions, various adventures await you!

CTHM-202008-TM-Industry-Immersion-550x430
Industry Immersion
CTHM-202008-TM-Quiz-Bees-550x369
Quiz Bees

Our students regularly participate in various tourism-related contests, such as PHILTOA, UFTE, Domestikwhiz, TourCon, and HRT.

CTHM-202008-TM-Cruise-Immersion-550x488
Cruise Immersion
CTHM-202008-TM-Tours-550x396
Tours

Apart from classroom learning and industry immersions, the college also has educational tour for the students. One of the most awaited highlights of being a Tourism Management student is the exciting domestic tours in Cebu, Bohol, Palawan and
international tours in South Korea, Japan, China, Singapore, Malaysia, and Thailand.

CTHM-202008-TM-Natl-Competitions-550x210
National Competition
CTHM-202008-TM-Community-550x337
Community Immersion
CTHM-202008-TM-Students-Ushering-Committee-550x382
Students Tourism Society Ushering Committee

Our students are often invited to assist and become ushers for University activities inside and outside the campus giving them more exposure and a chance to practice service and hospitality skills they learn in the classroom namely, Papal Visit, diplomatic missions, national and international events, UAAP, etc.

Alumni

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